A one hour Inquiry Solution Warranty
Our crew of techs will try their best to reply to your service inquiries within up to 1 hour. If, however, the difficulty you have experienced needs some help from the Administrators’ =Department,= we’ll send the ticket to the administrator on duty and will post a reply to notify you.
Professional Technical Help And Support Service
Our customer help team is going to be working for you round the clock to to take care of all help inquiry tickets that you send. We offer technical help for the software packages that are pre–installed on your machine. These include our custom created Website Control Panel, the selected OS plus the server management panel (with respect to the VPS type).
A Descriptive Help Zone
A thorough and regularly updated knowledge base is included in our custom–built Website Control Panel. It provides quick tips on how to carry out all the fundamental site managing jobs. The Help section offers you descriptive how–to articles and step by step video courses. You can access the Help section by clicking the Help or Video buttons in the upper right corner of each Control Panel section.